Job description
Roles & Responsibilities:Handle many inbound and outbound calls to customers and clients.Identify the needs of customers, resolve issues and provide solutions.Upsell other products wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well-read on company policies and the website for FAQs or policy-related answers.
Responsibilities & skills
Good communication skills in English and Arabic
Education
High school diploma or similarMin 1-year experience in Call Center
Experience
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