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Teleperformance
information technology

Senior Operational Manager

Teleperformance Johannesburg Full-time

Job description

For delivery of service to clients on my site, ensuring all key performance indicators are met. I lead, develop, motivate, manage and organize a number of teams across the client accounts ensuring we are consistently meeting client’s expectations through regular and effective dialogue. I translate the collective needs of the client ensuring this is achieved through operational delivery.

Responsibilities & skills

have highly developed leadership, management and communication skills.solid commercial awareness, I have the ability to identify profit/gain opportunities in both the short & long terms. have experience of Cost Centre/Profit Centre management.

Education

fully understand the structure of outsourcing and the importance of managing performance for Teleperformance & our clients.have a proven track record of implementing & managing new & ongoing projects.

Experience

Extensive experience in a senior management role.productive and proactive leader,working within a fast-paced environment and thrive under pressure.

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About the company

Teleperformance

We are seeking a Junior Business Insights Developer with expertise in Power BI to join our Central Business Insights team. This role is ideal for a motivated individual who is eager to learn and grow in the field of business intelligence. You will assist in developing, analyzing, and presenting business insights, utilizing Power BI and other reporting tools. You will work closely with senior team members to gain exposure to complex BI projects while contributing to impactful business decisions.
https://www.teleperformance.com/en-us
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