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Teleperformance
Retail

Junior Desktop Engineer (Nightshift)

Teleperformance Johannesburg Full-time

Job description

Full job descriptionJob Summary / Overview:Ensuring that Teleperformance IT support procedures are followed.1st line IT support, answering helpdesk calls and allocating resourcesSupporting Windows 10 endpoints and Microsoft Office 365Laptop maintenance, OS imaging & rebuildingDeploying Anti-virus software to endpointsDeliver all assigned project tasks within the agreed timescaleEnsuring documentation and configurations are up to date

Responsibilities & skills

Education

Matric/EquivalentIT Qualifications (N+, A+ Certificates)

Experience

Previous experience in supporting Windows 10, Microsoft Office 365, Windows systems, Laptop OS installation and maintenanceExperience of PC & Laptop Hardware maintenance

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About the company

Teleperformance

We are seeking a Junior Business Insights Developer with expertise in Power BI to join our Central Business Insights team. This role is ideal for a motivated individual who is eager to learn and grow in the field of business intelligence. You will assist in developing, analyzing, and presenting business insights, utilizing Power BI and other reporting tools. You will work closely with senior team members to gain exposure to complex BI projects while contributing to impactful business decisions.
https://www.teleperformance.com/en-us
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