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Support Specialist Technical Support
Job description
Are you an analytically minded person inspired by the ability to resolve issues? Are you ready to take your career to the next level and be recognized for your innovative contributions? As a Support Specialist at Capital One you will be able to make an impact in one of the most dynamic organizations in the Financial Services industry. As a Support Specialist you will coordinate IT support activities for major systems and related subsystems to ensure the integrity of computer generated data. In this critical role, you will perform analysis of business and user needs, document requirements, and research gaps to provide process improvements.ResponsibilitiesAnalyzing and resolving IT issuesCollaborating with industry leading IT professionals on various projectsDesign or modify business processes and the corresponding information technology solutionsContributing to report distribution as well as IT standards development and enforcementResponsible for Problem Management of all Innovation & Support teams within Capital One
Responsibilities & skills
Education
High School Diploma, GED or Equivalent CertificationAt least 1 year of experience in Application Technical Support
Experience
At least 1 year of experience in Network Support
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Capital One
At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple – bring ingenuity, simplicity, and humanity to an industry ripe for change. Founder-led, Capital One is on a mission to change banking for good and to help people live their best lives. Together, we will build one of America’s leading information-based technology companies. Join us.
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