Job Description
Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians; SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works’ customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.Duties/Responsibilities:Generates sales of equipment & generator parts, service, rentals, and rebuilds on Taylor Forklift and generator make and modelsQuotes services in the field and work with all customer relations.Develop new customers in assigned territory while maintaining current accounts.Attending and working industry trade shows and conferences to strengthen the company brand and develop customer relationships.Create and implement strategies for generator service and rental growth.Work closely with the sales representatives to develop a relationship with their customers to gain service opportunities.Incumbent is to provide a detailed call report to the Sudden Service Manager weekly to discuss customer concerns and demands in the field.Maintains and submits accurate and timely expense reports.All other duties as assigned.
Responsibilities + Skills
Education
Basic knowledge of computersExcellent communication skillsPossess tact and diplomacy with customer base and peers.Incumbent must have a valid drivers license and a good driving record, since employees will be driving company owned vehicle and will be covered under corporate insurance which has strict coverage requirements.Incumbents will be required on occasion to stay overnight at out-of-town locations.
Experience
