Job Description

Job OverviewThe Field Sales Lead Officer is an intermediate position that will develop and manage relationships, drive credit awareness, implement credit initiatives, collect and communicate market intelligence, and increase new credit applications across the 4 live-selling channels on the AA portfolio (airport, inflight, lounge and contact center). Drive consistent and optimized engagement model across 4 live-selling channels, and across regions within each channel, seeking to push best practices observed to all key markets. Responsibilities:Develop, maintain, and leverage strong relationships with Partner leadershipCollaborate with Partner and Field Sales team to identify training opportunities, ways to enhance training and what ideal in-field engagement looks like across channelsCollect and communicate market intelligence around best practices, customer feedback and market competition across all live-selling channelsSupport overarching program strategic initiatives and marketing programs to assist in maximizing new credit accountsUnderstand unique characteristics of Partner and industry, as well as competitive environment.Assists in developing short and long product-level strategies to ensure delivery of the financial planWork with key stakeholders to develop and implement a strategy/contact model for the Field Sales Representatives that will meet the guidelines established by the Partner and Partner Management teamsAnalyze weekly and monthly sales reports, understand field performance, and implement action plans to ensure sales objectives are achievedCollect and communicate market intelligence around best practices, client feedback and market competition in assigned geography and verticalDevelop and manage cost center budgets and expensesAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency  Qualifications:6-10 years of relevant experienceSales/Credit experience requiredField Sales and/or client development experience requiredProject Management experience preferredWorking knowledge of related industry practices and standardsConsistently demonstrates clear and concise written and verbal communicationHybrid position with ability to travel at least 25% (Charlotte, NC or Wilmington, DE) Education:Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.-Job Family Group:Consumer Sales-Job Family:Field Sales-Time Type:Full time-Primary Location: