Job Description
Primary Purpose:Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.Duties and Responsibilities:· Responsible for hiring, training, and developing associates· Manage performance through performance management, coaching, appraisal and disciplinary efforts· Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy· Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service· Ensure proper control of all store funds and company assets· Observe and correct all unsafe conditions that could cause associate or customer accidents· Observe and ensure compliance with company security, safety, and food safety standards· Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
Responsibilities + Skills
Education
College degree or equivalent preferred Department Manager or equivalent experience required Strong understanding of store operations and total store merchandising techniques Excellent interpersonal, customer service and communication skills Excellent organizational skills Ability and willingness to learn multiple tasks and technical requirements of the job Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances Desire and ability to lead and manage associates throughout multiple departments
Experience
