Job Description

Summary: The Asset Services Associate, specializing in LATAM markets, is responsible for the accurate, efficient, and compliant processing of asset servicing events, with a focus on the Latin American region. This bilingual (Spanish/English) role requires strong analytical skills, attention to detail, and excellent communication abilities to interact with clients and internal stakeholders. The Associate will manage reconciliations, process transactions, resolve inquiries, and ensure adherence to regulatory requirements while contributing to high client satisfaction within the LATAM market. The ideal candidate possesses strong analytical skills, attention to detail, and a team-oriented approach. Responsibilities:Manage reconciliation and processing of positions related to Corporate Action events, specifically for LATAM markets.Ensure efficient, effective, and timely execution of client instructions, with a focus on LATAM-specific market practices and regulations.Reconcile, process, and facilitate payments for corporate action and income events in LATAM markets.Serve as a primary point of contact for inquiries related to asset servicing events in the LATAM region, providing clear and concise communication in both Spanish and English.Perform in-depth analysis to identify the root causes of operational issues impacting LATAM clients.Actively participate in compliance-related activities, adhering to established procedures and controls, and staying current with LATAM market regulations.Provide support and coverage for team members during periods of high workload and perform other assigned duties.Assess risks associated with business decisions, demonstrating a strong commitment to protecting Citigroup's reputation, clients, and assets through compliance with laws, regulations, and ethical conduct. Escalate, manage, and report control issues transparently.Develop and maintain strong working relationships with internal teams, external vendors, and clients within the LATAM region.