Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! ***Location: Remote (Washington State). Candidates within 50 miles of Seattle (preferred). ***This role supports and grows accounts in the public safety sector by driving sales and managing customer relationships for first responders. It involves generating sales opportunities, renewing contracts, analyzing accounts, and maintaining accurate data entry and system navigation. The role requires continuous training to maintain product knowledge and meet productivity and sales goals based on defined metrics. Success is measured by achieving sales targets, customer retention, and adherence to ethical and professional standards. The work impacts the organization by delivering public safety solutions and ensuring high standards of service for customers in critical sectors. Job Responsibilities:Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiriesBuild and maintain customer relationships to identify up-sell and renewal opportunities while resolving account issues effectivelyPerform accurate and efficient data entry, system navigation, and independent analysis to support account managementEngage in continuous training to maintain up-to-date product and service knowledge and meet quality standardsMeet or exceed productivity and sales goals through consistent performance monitoring and improvementDemonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environmentAlso responsible for other duties/projects as assigned by business management as needed