Job Description
May represent college/department as a primary contact. Collaborates with leadership to provide solutions associated with specific programs or projects. Coordinates training and development related to projects and programs for staff. May lead a project or program, including assessment, evaluation, timelines, goals, budget Job Description:The Edson College of Nursing and Health Innovation Student Services team seeks a proactive, service focused, and detail-oriented individual to serve as an Academic Success Advisor, Sr. This role provides comprehensive advising to on-campus and online undergraduate students, all accelerated (4+1) program students, and online graduate students in the Master of Healthcare Innovation, MS Aging, MS Health Care Simulation programs and related graduate certificates. Position Salary Range:$54,000 - $62,000 Essential Duties:Provide individual and group academic advising to support student success, retention, and timely degree completionTeach ASU 101-NUBuild and maintain collaborative relationships with students, faculty, and staff; serve as a key resource for student supportMonitor student academic progress using systems such as PeopleSoft, Salesforce, and DARS; identify concerns and connect students to appropriate resourcesGuide students in evaluating academic options and developing plans aligned with their goalsLead and support all 4+1 program activities in alignment with college and university prioritiesCoordinate recruitment, outreach, and communication efforts for prospective and current 4+1 studentsDevelop and manage marketing materials, application processes, and program resourcesUtilize tracking tools to identify and monitor eligible students and their progressionMaintain accurate program documentation and provide training to advising staff on 4+1 policies and processes
Responsibilities + Skills
Knowledge of basic leadership practicesSkill in preparing detailed reports on a timely basisAbility to clearly communicate to perform essential functionsWork collaboratively across various departments, as well as with groups across the UniversityUse computers effectively - including inputting, reviewing, retrieving information, extended periods of viewing screen, and using mouse and keyboardAbility to use calculator, telephone, computer (monitor, keyboard, and mouse), printer, fax, and copierProfessional representation of department/programs
Education
Assist in training and onboarding of advising staff and contribute to continuous improvement of advising practicesPrepare reports and documentation using available dashboards and analytics; resolve complex student issues and escalate concerns as appropriatePerform other duties as assignedRegular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflictsRegular review of completed tasksUse critical thinking to make decisions and/or analyze and report data/results of tests conductedDeliver presentations to a variety of audiences
Experience
