Job Description
Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States. Join the team that sparks human-centered innovation ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces many voices with a shared lens of positive community impact and expanded opportunities for collaboration. Why join us? Mission oriented. Everything we do is to advance ASU’s charter - measuring who we include and how they succeed. We are staunch champions of learner success and put people first. Flexibility. Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule. Opportunities include hybrid work where staff are in person three days per week.
Responsibilities + Skills
Hands-on experience with LLMs and/or agent-based systems and their operational risks.Strong programming skills in Python (async, typing, testing).Cloud infrastructure experience (AWS preferred) and infrastructure as code (OpenTofu/Terraform).Experience with observability and telemetry (metrics, logs, traces);familiarity with Datadog a plus.Experience in one or more of: time-series/anomaly detection or baseline modeling; or secure automation, IAM/RBAC, and safe automated remediation with rollback.Familiarity with SRE practices SLOs, error budgets, incident management, on-call.Comfort operating in an ambiguous, discovery-oriented environment and helping define new practices.Demonstrated ability to model empathy, compassion, and emotional intelligence.Experience in a values-driven organization with a strong commitment to inclusion and belonging.Ability to cultivate a psychologically safe environment where all team members can thrive.ABOR only: Evidence of current employment in an Arizona Board of Regents Organization; ASU, U of A, or NAU.
Education
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Experience
