Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $35 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 90,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com What will you do?Responsible for driving an outstanding customer service experience! Provide day-to-day operational support to deliver standards of excellence to the business. Partnering with customers, field services, technical support, finance and your peers. You will join a highly performance driven organization with equal opportunity to grow and excel in your career!
Responsibilities + Skills
Ensure compliance to company policies and procedures (References SOPs, WIs) and to maintain a good record of documentation for the purpose of audits
Education
Provide daily administrative and service coordination support to service functions in areas such as creating repair/calibration/PM service ticket, warranty claim status, preventive maintenance (PM), calibration services, asset management services order fulfilment processes and invoicing requirements.
Experience
