Job Description
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Job ResponsibilitiesExecute F&B services in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulationsResponsible for the management of catering satisfaction, including regular satisfaction surveys and optimization of food service operationsServe as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to food and beverage services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guestsFinancial management of F&B services, including budget management and expense trackingPurchase and manage F&B supplies and vendor managementManage and plan events, including but not limited to tech talks, team off-site/team building and any other client/user requestProactive support to collect feedback from business team members regularly and take actions accordinglyHave knowledge of Food Safety guidelines, banquets/catering setup along with coffee breaksThe ability to identify, assess, manage and correct risks as neededManagement of work order ticketing system in managing ticketing systemSupport data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectivesGeneral administrative work as reasonable requested
Responsibilities + Skills
Education
Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Clients operations occurEngage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies
Experience