Job Description
Singtel, an established and the leading operator of high-quality Data Centres in Singapore is on the lookout for new talents to join the team as we seek to grow our Data Centres portfolio in Singapore and regionally. We are one of the largest DC operators in Singapore with 7 DCs, carrying a combined capacity of 70 MW, with further plans to build more. We have customers from a wide range of industries, from hyperscale cloud service providers, global companies, and SMEs. We have carved out the DC business as a separate entity from Singtel for greater focus on regional growth, speed to market and value unlock for Singtel Group. If you were to join us, it would be akin to joining a corporate-backed start-up with plenty of growth potential. You would be working with a small team of energetic and passionate individuals to grow the business as we expand our global footprint.
Responsibilities + Skills
Education
Manage Incidents and Closure, including Root Cause Analysis on incidentsRaise the necessary requests from such as Change Request or notifications requests to the customers as part of service maintenanceLiaise with internal and external customers and ensure that customers contractual service level agreements are met
Experience