Job Description

DESCRIPTIONOur mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. Workforce Staffing At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Amazon is seeking an operations-oriented leader to join our Workforce Staffing (WFS) team. This role will focus on providing our candidates with the same amazing experience that our customers have come to expect from Amazon.com. The Workforce Staffing (WFS) Manager is responsible for strategic leadership, operational excellence, and field organization. This is a transformational leader who flawlessly executes field operations while developing high-performing teams and delivering best in class candidate experiences. This position requires being based in Riyadh or Jeddah with the expectation to frequent travel within KSA.Key job responsibilitiesProvide strategic leadership and oversight for all WFS field operation New Hire Events (NHE) across the regionBuild, develop, and retain high-performing teams through coaching, mentoring, and career developmentDrive a culture of excellence, innovation, and continuous improvementLead and manage performance reviews, succession planning, and talent development initiatives Operational Excellence:Drive operational excellence at New Hire Events (NHE) including scheduling optimization, labor resource allocation, and KPI achievementFlawlessly execute standard operating procedures to ensure consistency across all locations within the regionEstablish effective communication strategies across all levels of your regional organizationLead process improvement initiatives to enhance efficiency and reduce costs Strategic Planning and Execution: