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Program Specialist, Delivery Experience

Job Description

Key job responsibilitiesIdentify Delivery Experience improvement opportunities and work end to end till fix.Deep dives and completes root cause analysis of delivery outliers and trends and drives resolution of issues to closure.Able to balance dive deep and insights generation skills to drive structural fix.Able to influence stakeholders without authority to drive changes programmatically.Report DX project metrics, status updates and track own goals.Drives voice of the customer mechanisms to surface and address customer pain points on a continuous basis.

Responsibilities + Skills

Excellent written and verbal communications skills with an ability to interact with senior stakeholders.Bar-raising stakeholder management and organization skills. Track record of working with senior stakeholders.

Education

Ability to take initiative even under unfamiliar or ambiguous circumstances - solid sense of accountability and sound personal judgment.Flexibility to respond quickly to change and reprioritize in the face of changing stakeholder demands.Data-driven decision making and deep dive skills, including SQL.

Experience

Job Summary

  • Published on: Saturday, 1st June 2024
  • Designation: Program Specialist,
  • industry: Retail
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Al Khobar
  • Salary: 0
  • Gender:
  • Application Deadline: Saturday, 1st June 2024

About the Company

  • Company Name: Amazon.
  • Address:
  • Website: https://www.amazon.com
  • Company Profile:
  • DESCRIPTIONThe role is open only for Saudi Nationals.Amazon Saudi Arabia, is looking for a smart, enthusiastic, hard-working and creative Vendor Manager/Category Manager to join our business to be based out of Riyadh.The Vendor Manager will be responsible for developing and owning the strategy for some of out top vendor relationships in KSA. Within this role, the individual will have the opportunity establish and maintain strong vendor partnerships, manage category profitability, and identify means to improve the customer experience. We are seeking a business leader with a broad skill-set which demonstrates analytical horsepower, excellent business judgment, strong vendor management and negotiations skills, deep curiosity to uncover how things work, and a passion for creating a world class shopping experience for our customers. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. Experience in business analytics, strategic thinking, negotiations and operations are required.

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