Job description
DESCRIPTIONTeam Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Key job responsibilitiesManaging a shift, constantly identifying opportunities to improve team performance and owning associated change management.Developing and/or referring to performance metrics to drive team performance and business results.Identifying the business impact of trends and making data backed decisions.Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
Responsibilities & skills
Education
Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Sort Center network.Responsible for Hiring, training and building up a highly motivated workforce for the SC teams, with support from HR and training team , to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
Experience
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Amazon
DESCRIPTIONThe role is open only for Saudi Nationals.Amazon Saudi Arabia, is looking for a smart, enthusiastic, hard-working and creative Vendor Manager/Category Manager to join our business to be based out of Riyadh.The Vendor Manager will be responsible for developing and owning the strategy for some of out top vendor relationships in KSA. Within this role, the individual will have the opportunity establish and maintain strong vendor partnerships, manage category profitability, and identify means to improve the customer experience. We are seeking a business leader with a broad skill-set which demonstrates analytical horsepower, excellent business judgment, strong vendor management and negotiations skills, deep curiosity to uncover how things work, and a passion for creating a world class shopping experience for our customers. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. Experience in business analytics, strategic thinking, negotiations and operations are required.
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