Job Description
Your responsibilities: As you keep an eye on your Fulfillment Center’s IT infrastructure, the extent of your duties will include but not be limited to:Ensuring that IT maintenance work and troubleshooting is carried out to a high standard and follows all Amazon polices and guidelines, specifically IT and Health & Safety. Leading the coordination of trouble tickets and change management to strict Service Level Agreements (SLAs),You’re confident in your IT project management skills: you can coordinate and watch over your team’s projects as they support technical task execution. You’ll also ensure everyone in your team takes real IT Ownership, ensuring effective reporting while working towards efficient, internal customer satisfaction.You’ll be responsible for the development and management of the IT budget, through its lifecycle and encourage, support and facilitate IT skill development of Fulfillment Center staff.You’ll lead people, hours and shifts: this will include staff and team scheduling.Inspire continuous improvement of all IT team processes and initiatives: you’ll get behind our Fulfillment department continually driving operational excellence.
Responsibilities + Skills
Education
Bachelor's degreeKnowledge of Linux or Unix systems administration3+ years of leading technology teams as a information technology operations manager experience5+ years of Information Technology (IT) experience
Experience
