Job Description
You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.This is a varied, challenging role and every day is different!Key job responsibilitiesCreate and cultivate a safe working environment by identifying safety opportunities across your work areaManage and train our Associates to help deliver the best service for our customersEnsure that customer orders are fulfilled in line with quality and safety guidelinesContinuously provide critical shift related information to frontline management and operatorsAdjust labor allocation throughout your shifts to meet and exceed plans and forecastsEngage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, trainingHelp to solve logistics and supply chain challenges through data analysis, innovation and process optimization
Responsibilities + Skills
Education
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysExperience building and managing large and high performance teamsExperience in data analysis and leveraging analytics to make decisions
Experience