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System Engineer
Wipro Limited |
Arar |
Full-time
Friday, 23rd February 2024, Job by Wipro Limited, GreenTodays :
Job Summary
- Published on: Friday, 23rd February 2024
- Designation: System Engineer
- industry: Miscellaneous
- Vacancy: 1
- Employment Status: Full-time
- Job Location: Arar
- Salary: 0
- Gender:
- Application Deadline: Friday, 23rd February 2024
Job Description
Research, identify, and resolve customer complaints using applicable software.Route calls and tickets to appropriate resources and Domains who can best support he user,Document all call information according to standard operating procedures.Recognize, document, and alert the management team of trends in customer calls.Create SOPs for new Issues and resolution given.Complete call logs and reports.
Responsibilities + Skills
Education
Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.