About the roleWe are currently recruiting for Manager Customer Service Strategy for Customer Contact Centre in Doha.In this role, you will be responsible for developing and implementing a Training & Development Strategy, a quality strategy and an Information & Content Management Strategy plan in line with the wider QR CCC objective of transitioning to Omni channel, revenue generating customer engagement centres. You will ensure successful implementation and execution of a Global Sales Strategy and its corresponding activities by directing and guiding the sales activity within the Customer Contact Centers.

Works closely with product and in country teams to set yearly sales targets that are in line with wider Commercial strategy.