About the roleAs a Lead Operations Officer you will have end-to-end responsibility for the operations management (Sales, Revenue and Customer Services) of QRH Doha shop, providing 5 star standards in customer service and achieving the sales and revenue targets. Trains and mentors the selling staff, ensures that operations are run to the highest standard and supports the achievement of sales targets.

Perform other department duties related to his/her position as directed by the Head of the Department

Increasing conversion rate of sales through first tracking customer requests then redirecting those customers to make a purchase, therefore, increasing sales.