Job Description
Your new roleYour new North Shore based role will be managing, assessing & processing insurance claims from start to finish while providing outstanding customer care throughout the whole process. You will also be assisting customers with general queries via email, call and even post! And of course, during these processes - you will be responsible for keeping systems and databases up to date and ensuring all relevant administration is completed.
Responsibilities + Skills
Outstanding communication - both written and verbalEmpathy, understanding and passion for customersGreat problem-solving skills & adaptable nature.
Education
Experience
Insurance experience - absolutely necessary. Claims specific experience - even better!Proven Customer Service & Administration experience