Job Description
Food and Beverage AttendantA Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.What will I be doing?As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (F&B) operations inside of our restaurant, bar, banquets facilities and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if requiredUnderstand menu content, any menu changes, and promotional activitiesKeep your service area clean, tidy, and well-preparedEfficiently manage the proper settlement of all customer accountsAnswer Guest queries in a polite and helpful manner
Responsibilities + Skills
Excellent communication skills in the local languageFlexible, reliable, and responsive to a range of work situationsPrepared to manage a variety of customer types, inquiries, and complaints
Education
Friendly, positive, energetic dispositionCommitted to delivering exceptional guest serviceMotivated to learn new skills and techniquesSmart and tidy, in appearance
Experience