Job Description
Job DescriptionTe Whiwhinga mahi | The opportunityWe are currently looking for Customer Service Representatives to join our team here within the Staff Service Centre on a casual basis. This is a pivotal position that will give you unrivalled exposure to the breadth of the University’s operations and successes.AccountabilitiesDeliver excellent quality service, assistance and precise topical information to the University’s staff and other stakeholdersProvide accurate information every time, and then ensuring all service requests are documented to a high standardWork within and contribute to our enthusiastic and energetic team spiritPhone and web chatIt would also be advantageous to have:
Responsibilities + Skills
Ability to learn new systems, software and procedures quicklyBe a team playerHave the ability to identify areas for continuous improvement and efficiency
Education
Experience
Although experience within a similar environment would be beneficial, it is more important that you bring a great attitude, with the ability to roll up your sleeves and deliver an exceptional experience to our customers. You will be calm under pressure and able to work in a fast-paced, volume-driven environment.
