Job Description
Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.The Cloud Support Engineer - Media and Content Delivery, supports and focuses on our Media and Content Delivery services such as Cloudfront, Simple Email Service, Lambda@Edge, Transfer Accelerator,
Responsibilities + Skills
Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT ENGINEERING?
Education
Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with AWS teams to help reproduce and resolve customer issues.
Experience
