Your new role As a Technical Engineer, your primary responsibility will be to monitor and maintain the customers' IT systems. You will provide telephone, remote, and onsite support, ensuring that all customer queries are handled promptly and effectively. Additionally, you will have the chance to assist in network projects, spot sales opportunities, and contribute to IT solutions.What you'll need to succeed  Experience with Microsoft Server, Office 365 and Microsoft 365Understanding of computer network support and the best solutions for thisExperience working with Saas and IaasVoIP experience would be a must for the role.A passion for continuous improvementWhat you'll get in return You will join a small, close-knit team whose work really matters. They believe in the service they are offering and provide a personal touch for the clients. You will be developed well as it is a small team where people often need to help each other. They have a team BBQ on Fridays and regular team building activities.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

VoIP experience would be a must for the role.A passion for continuous improvement

Experience with Microsoft Server, Office 365 and Microsoft 365Understanding of computer network support and the best solutions for thisExperience working with Saas and Iaas