Support Services Customer Service Rep

Job Description

At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.Position Summary:The Customer Service Specialist may work in either a Food or Facilities operation. Their main function is to handle customer service interactions through either face-to-face, email, or telephone communications. The Customer Support Specialist may also be required to record and document various interactions for management follow-up. The general responsibilities of the position include those listed below, but Central Maine Healthcare may identify other responsibilities of the position. 

Responsibilities + Skills

Education

High School diploma, GED, or equivalent experience preferred

Experience

Ability to engage patients and team members utilizing the CMH Experience Standards

Job Summary

  • Published on: Wednesday, 26th July 2023
  • Designation: Support Services Customer
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Asker
  • Salary: 0
  • Gender:
  • Application Deadline: Wednesday, 26th July 2023

About the Company

  • Company Name: Central Maine Healthcare.
  • Address:
  • Website:
  • Company Profile:
  • 7. Performs ambulance registrations and charge posting within designated deadlines in order to assure revenue is recorded accurately and in a timely fashion.8. Maintains insurance and employer master files to reflect most current data. Processes faxed copies of insurance cards and updates patient accounts within 24 hours of receipt of fax.9. Accessible for registrations, patient transfers and/or EMPI functions during entire shift, using a pager as necessary to meet position requirements.10. During periods of system downtime and/or hours of non-coverage in HIM Department, performs the following key activities:a. Maintains communication systems for notifying other departments in the event of duplicate medical record number assignment occurring in a real time environment.

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