Job Description
Full job descriptionAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.Position Summary:Under the direction of the VP, Chief Patient Experience Officer, assumes program leadership role in the ongoing development of interpreter/translation services and accessibility program for the Central Maine Healthcare (CMHC) system. Manages the ongoing program for inpatient, outpatient, and family/caregivers/companions. Interprets Federal and ADA guidelines for providing services to patients and their companions in the organization’s population who require interpreter services and/or accessibility. Collaborates with and acts as liaison to the state and community agencies to ensure compliance with these federal guidelines. Works with appropriate departments within the organization to educate and train CMHC team members regarding the organization’s interpreter/translation services and accessibility program. Actively promotes these services to improve the community’s awareness and utilization. Supports the oversight of interpreters used within CMHC. Ensures provision of appropriate auxiliary aids and services. Serves as a staff, certified Language or American Sign Language (ASL) interpreter.
Responsibilities + Skills
Demonstrates ability to pull a team together and excellent facilitation skills.Demonstrates knowledge of all populations from children to adults.Strong critical thinking skills and an energetic, positive approach to problem solving.Skilled in policy writing and report writing.
Education
Ability to work independently and take initiative.Demonstrate program management and supervision skills.Good judgment and problem-solving skills.
Experience
