Job description
Job DescriptionProvide the vision, leadership, and strategy that inspires your staff to deliver exceptional customer service that drives financial success.Collaborate with management to define goals and objectives that are compatible with the overall business goals, as well as strategies for achieving them and communicate the importance of achieving those goals to all staff.Create a budget to maximize profit margins while keeping costs in balance with customer satisfaction and quality of services.Lead sales and marketing efforts by developing a targeted strategy for publicizing the company’s products and services.Organizing meetings with department heads to address changes to policies and assess progress and growth of the business.Monitor and evaluate the performance of all departments.Ensuring that all staff complies with operational and service standards, in addition to the company policies and procedures.Ensuring that the company comply to regulatory agencies.Stay informed about industry trends, market conditions, and competitor activities.
Responsibilities & skills
Demonstrate excellent organizational skills, communication skills, and problem-solving skillsProven customer service experience as a manager
Education
Minimum of First Degree in Business Administration or Management related discipline.
Experience
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Excel and Grace Consulting
Excel and Grace Consulting is a key player in financial & business consulting, providing financial advisory services to people and organizations in Nigeria. Endowed with seasoned Consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project management, Banking, Marketing, Brand Development, and so many other fields, Excel and Grace has adequately positioned itself as a solution provider.
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