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Supervisor, CCC Inbound
stanbic ibtc bank | Benin | Full-time

Monday, 10th July 2023, Job by stanbic ibtc bank, GreenTodays :

Job Summary

  • Published on: Monday, 10th July 2023
  • Designation: Supervisor, CCC Inbound
  • industry: Accounting & Finance Jobs
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Benin
  • Salary: 0
  • Gender:
  • Application Deadline: Monday, 10th July 2023

Job Description

Job DescriptionTo lead & supervise the support team that provides end-to-end processing of customers’ requests/queries received via the Contact Centre by providing timely and seamless resolution.

Responsibilities + Skills

Well-developed people management skills.Excellent interpersonal and communication skills (across the business).Well-developed negotiating skills.Strong stakeholders focus and service orientation.

Education


Experience

First Degree in any field.Minimum of 2 years of Operational and Customer Service experience.
Source: http://www.greentodays.com/ng/job/supervisor-ccc-inbound-iqyysyx.html