Job description
Key Responsibilities :Drive the SalesWork to hit individual sales target whilst assisting Store Manager to reach the store sale, profit and target.Maintain a tight control on discounting and giveaways/ discontinued products.Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reportsAchieve High Service StandardsConduct daily briefings to the floor staff on customer service, month to date sales, grooming and highlights of the day.Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.Provide exemplary customer services to floor staff and ensure customers’ complaints are handled tactfully in a professional manner with proper follow-up.Ensure team is compliant with Brand standards, company SOP and the Code of Business Conduct.
Responsibilities & skills
Education
Perform and supervise store opening and closing procedures and to ensure the process is in compliance with company SOPs.
Experience
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Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Russia, Macau and Vietnam.Operating more than 350 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Bath & Body Works, Kate Spade New York, Michael Kors, Tumi and Victoria’s Secret, as well as original and innovative retail concepts Luxury Fashion, Swiss Watch Gallery, Flying Emporium, Vie Beaute and Flow.Creating world-class retail environments that offer compelling and luxurious shopping experiences is the hallmark of the group, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The group is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.
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