Job description
Mengendalikan pertanyaan pelanggan yang diterima melalui call atau berhadapan.Memberikan maklumat dan penyelesaian yang tepat kepada pelanggan.Membantu menyelesaikan aduan pelanggan dengan cekap dan berkesan.Mengetahui maklumat terkini mengenai produk dan perkhidmatan Maxis.
Responsibilities & skills
Education
Mempromosikan produk Maxis berdasarkan keperluan dan minat pelanggan melalui call atau berhadapan.Bekerjasama dengan ahli pasukan untuk mencapai sasaran khidmat pelanggan dan matlamat syarikat.
Experience
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Maxis
Here at Maxis, we are driven by our brand purpose of mainstreaming what’s next. Our passion drives us to innovate and market services that are worry-free and ‘Always On’ for our customers. We also strive to provide an unmatched end-to-end internet experience - bringing together advanced always on connectivity and digital experiences.Our people are our competitive advantage. We prepare for the future today by developing the skills and talent of all employees, making Maxis a great place to work for people who desire to grow and learn. Underpinning this is the MaxisWay, our approach to work that champion passion, positivity, and collaboration which trigger radical change and innovation within the industry.
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