Job description
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam and the Philippines. Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.Learn more about us at www.valiram.com.Valiram Brands:Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Charles & Keith, Pedro etc)Accessories (Swarovski, Mont Blanc)Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)Watches (Swiss Watch, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)
Responsibilities & skills
Professional Appearance Maintains a well-groomed, brand-aligned image.Effective Communication Engages customers with confidence and clarity.Adaptability & Learning Open to feedback, training, and growing within the brand.
Education
Exceptional Customer Service Delivers a luxurious and personalized experience to every customer.Sales-Oriented Actively drives sales, meets KPIs, and uses upselling/cross-selling techniques confidently.Strong Product Knowledge Understands and communicates Rituals brand philosophy, collections, and ingredients.
Experience
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Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Russia, Macau and Vietnam.Operating more than 350 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Bath & Body Works, Kate Spade New York, Michael Kors, Tumi and Victoria’s Secret, as well as original and innovative retail concepts Luxury Fashion, Swiss Watch Gallery, Flying Emporium, Vie Beaute and Flow.Creating world-class retail environments that offer compelling and luxurious shopping experiences is the hallmark of the group, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The group is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.
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