Job description
Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200 stores, with expected 5,500+ employees under Valiram Group. Learn more about us at valiram.comValiram Brands:Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Charles & Keith, Pedro etc)Accessories (_Swarovski,_Mont Blanc)Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)At the office: Valiram HQ is located 10 minutes from Pavilion and 5 minutes from KLCC. We offer flexibility in working schedules based on our employees' lifestyle preferences. Employees also have access to our staff-only cafe, which offers city views and affordable food options.We celebrate diversity, with 32 nationalities spread across our team. To embrace this diversity, we celebrate the various festivities all year round such as Hari Raya, Malaysia Day, Chinese New Year, Deepavali and Christmas.Via VClub, you can engage in various activities monthly including badminton, hiking, running and language class and meet other employees from across our brands and head office. All activities are free of charge!SUMMARY OF THE ROLELead the store by representing the brand, driving key initiatives, and ensuring sales, operations, and team performance align with excellence. Maintain store aesthetics, uphold inventory accuracy, minimize stock losses, and foster a positive, ethical work environment.
Responsibilities & skills
Education
Sales & Customer Service: Achieve sales targets, execute strategies, and provide excellent customer service while maintaining the brands luxury image.Store Operations: Follow SOPs for opening/closing, maintain store cleanliness, and ensure proper visual merchandising.Inventory & Reporting: Manage stock, conduct regular counts, resolve discrepancies, and update reports accurately.
Experience
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Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Russia, Macau and Vietnam.Operating more than 350 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Bath & Body Works, Kate Spade New York, Michael Kors, Tumi and Victoria’s Secret, as well as original and innovative retail concepts Luxury Fashion, Swiss Watch Gallery, Flying Emporium, Vie Beaute and Flow.Creating world-class retail environments that offer compelling and luxurious shopping experiences is the hallmark of the group, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The group is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.
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