Job description
We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical? Maxis’ Online Business Consultant is responsible to perform sales and customer engagement activities through various digital platforms regularly. Be a Maxis ambassador to excite experience-seeking customers through an innovative online journey. What are you accountable for?Ensure consistent high standards in terms of creating a dynamic team environment, cultivating the culture of discovery by leading a constant learning and sharing culture through active collaboration with customers / external partners.Lead the team to deliver well-differentiated customer experience in a Maxis Online Store primarily by demonstrating digital lifestyle solutions through online live streams, live social videos, live unboxing and being a preferred partner to the customersDevelop the team for Expert-level solutioning through personalised conversations with customers with a purpose to enrich customer’s lifestyle by delivering a seamless digital customer experience.Driving a new Digital Experiential journey by demonstrating relevant solutions to create excitement for customers at every engagement opportunity leveraging both ‘digital’ and ‘virtual’ capabilities and customer insights.Inculcate constant learning and exposure to digital platforms and advanced social media technologies to adapt to the world beyond conventional communications.Be an ambassador of Maxis with a customer-oriented mind-set to capture opportunities and deploy solutions through an unmatched digitalized customer experience.
Responsibilities & skills
Education
Once youve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Experience
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Maxis
Here at Maxis, we are driven by our brand purpose of mainstreaming what’s next. Our passion drives us to innovate and market services that are worry-free and ‘Always On’ for our customers. We also strive to provide an unmatched end-to-end internet experience - bringing together advanced always on connectivity and digital experiences.Our people are our competitive advantage. We prepare for the future today by developing the skills and talent of all employees, making Maxis a great place to work for people who desire to grow and learn. Underpinning this is the MaxisWay, our approach to work that champion passion, positivity, and collaboration which trigger radical change and innovation within the industry.
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