IT Program Manager

Job DescriptionYOUR ROLE AS AN IT PROGRAM MANAGER:As an IT Program Manager, you will be responsible for overseeing IT projects across the APAC region, working under the Airline Tech team and reporting to the Head of Program Management within the PMO office. Your role will involve collaboration with various teams, stakeholders, and sponsors across the organization to ensure successful project outcomes. WHAT YOU’LL CHAMPION:Project Accountability: Manage scope, schedule, risks, issues, budget, communication, documentation, reporting, and stakeholder management.Leadership: Be a decisive, flexible, and resourceful leader with strong team-building skills.Quality and Improvement: Commit to quality, accountability, and continuous improvement.Stakeholder Collaboration: Partner with cross-functional internal stakeholders to meet deliverables and milestones, providing program governance and owning the program schedule and forecast.Effective Communication: Communicate and present effectively at all levels, including strong executive presence.Consistency: Maintain quality standards and consistency in program methodology, providing feedback for product and process improvements.Program Delivery Management: Oversee day-to-day management of program delivery, including communication, risk mitigation, and reporting.Team Leadership: Lead cross-functional teams to meet program deliverables and milestones, owning the program schedule and forecast.Stakeholder Engagement: Work with internal and/or external stakeholders to set resource expectations and program success criteria.Governance: Provide program governance, including scope control, risk and issue management, change control, and escalation management.Communication: Ensure understanding of program status and progress through effective communication with stakeholders.