Job description
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters. The PositionAs an Intern on our RSS team, you will be responsible for daily activities in accordance with established service levels and SOPs. Your role involves collaborating closely with team members and following instructions from the Team Lead to ensure smooth work coordination. Responsibilities:Service Delivery:Utilize our ticketing system to manage incoming requests and issues.Provide end-user support, including answering system-related queries, conducting training, and offering consultancy on system functionalities.
Responsibilities & skills
Education
Computer proficiency, including familiarity with basic office software (e.g., Microsoft Office or Google Workspace). Knowledge of ERP software such as SAP or ARIBA is a plus.
Experience
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Roche
Roche was one of the first companies to bring targeted treatments to patients. With our combined strength in pharmaceuticals and diagnostics, we are better equipped than any other company to further drive personalised healthcare. Two-thirds of our Research and Development projects are being developed with companion diagnostics.We are the world's number 1 in biotech with 17 biopharmaceuticals on the market. Over half of the compounds in our product pipeline are biopharmaceuticals, enabling us to deliver better-targeted therapies.We have been at the forefront of cancer research and treatment for over 50 years, with medicines for breast, skin, colon, ovarian, lung and numerous other cancers.We offer doctors profound information to guide treatments and to answer more patients’ questions than any other company. And our tests enable hospitals and labs to deliver that information quickly and reliably.We invest around 9 billion Swiss francs in Research and Development every year because innovation is our lifeblood. This is amongst the highest Research and Development spends in the world across all industries.
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