Job description
We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical? Head of Business Communication to lead a team to design, create and manage A2P messaging, voice and Telco API for Maxis Enterprise to grow revenue, subscribers and maintaining product competitiveness across various segments in Enterprise. What are you accountable for?To create new plans, promotions and bundles to enhance market competitiveness and help achieve annual mobile revenue and market-share target by segmentTo maintain and rationalize existing plans and bundles to ensure effective and streamlined customer usage experience and efficient resources usageTo create and manage effective processes and SOP for all product consumption and enhance customer experienceTo measure and evaluate product pricing and yield ensuring mobile profitabilityTo enable availability of devices and device ownership programs for enhancing customer acquisition, retention and growthTo price, package and take to market relevant fixed and solutions as convergence offer to the marketTo solicit and maintain relevant market insights and product performance insights enabling better and more relevant design of mobile productsDrive alignment with other divisions from sales, operations, segment heads, product developments, finance, pricing, ISD, business intelligent and marketing for product development and GTM strategy for your products
Responsibilities & skills
Education
Tertiary education in Marketing, Telecommunication or relevant fieldMinimum 10 years of experience in Telco industry in product marketing, product development roleExperience in working in cross-functional virtual teams towards delivering timely & effective outcomes
Experience
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Maxis
Here at Maxis, we are driven by our brand purpose of mainstreaming what’s next. Our passion drives us to innovate and market services that are worry-free and ‘Always On’ for our customers. We also strive to provide an unmatched end-to-end internet experience - bringing together advanced always on connectivity and digital experiences.Our people are our competitive advantage. We prepare for the future today by developing the skills and talent of all employees, making Maxis a great place to work for people who desire to grow and learn. Underpinning this is the MaxisWay, our approach to work that champion passion, positivity, and collaboration which trigger radical change and innovation within the industry.
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