Job description
Job DescriptionThe Manager of Enterprise Application Management at AirAsia is a critical leadership role responsible for overseeing the operational efficiency, stability, and strategic evolution of AirAsia Group enterprise applications while ensuring these applications drive revenue, achieve cost savings, and meet compliance and qualitative objectives. This role requires a blend of technical expertise, leadership skills, and strategic vision to inspire a team of Enterprise Application Managers and foster cross-departmental collaboration. Key Responsibilities 1. Operational ManagementOversee the end-to-end operational management of enterprise applications.Ensure application availability, stability, and alignment with business strategies.Analyze ISR traffic, mitigate incidents swiftly, and implement automation to enhance response and support efficiency.Comply with, maintain, and enhance cybersecurity protocols and business continuity plans.
Responsibilities & skills
Education
At least a Bachelors or Masters degree in Computer Science, Engineering, or a related field.Over 3 years of work experience in enterprise product management.
Experience
Good technical product handling experience along with hands-on experience in software development.Hands-on experience with Google Cloud Plaform (or AWS), Google Workspace, GitLab, Workday, Oracle, Salesforce, and other core enterprise technologies.Strong understanding and implementation experience of ITIL Service Management.Excellent communication skills are a plus.Sharp risk acumen and regional organizational awareness.
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AirAsia
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