Job description
Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam and the Philippines.Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts.Learn more about us at www.valiram.comAssistant Store Managers – Bath & Body WorksCurrent Vacancies:· 1 X Bath & Body Works, The Exchange TRX· 1 X Bath & Body Works, KLCC· 1 X Bath & Body Works, Fahrenheit 88About the RoleBe part of the world’s most-loved fragrance brand! At Bath & Body Works, we create fun, uplifting experiences for our customers through our signature scents, body care, and home fragrance collections. As an Assistant Store Manager, you will support the Store Manager in leading the team and business, driving exceptional customer experiences, and ensuring smooth store operations.Key Responsibilities1. Support Sales & Drive Store PerformanceMonitor daily, weekly, and monthly sales & KPIs performance.Support the execution of product and sales strategies to achieve store goals.Help communicate targets, Conversion Rate, and Average Transaction Value to the team regularly2. Deliver the Bath & Body Works WOW ExperienceLead by example to bring the 7 Steps to WOW to life.Ensure every shopper feels welcomed, engaged, and excited to explore fragrance.Coach team members on service behaviours that create memorable, feel-good moments.3. Develop & Support the TeamHelp cultivate a fun, energetic, and performance-driven culture.Provide on-the-floor coaching, feedback, and support to enhance team capabilities.Assist the Store Manager in staffing, onboarding, training, and succession planning.
Responsibilities & skills
Strong people coaching & developmentProblem-solving & decision-makingEffective communicationTeam leadership & motivation
Education
Inventory & loss prevention knowledgeCash handling accuracyMS Excel & reporting basics
Experience
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Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Russia, Macau and Vietnam.Operating more than 350 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Bath & Body Works, Kate Spade New York, Michael Kors, Tumi and Victoria’s Secret, as well as original and innovative retail concepts Luxury Fashion, Swiss Watch Gallery, Flying Emporium, Vie Beaute and Flow.Creating world-class retail environments that offer compelling and luxurious shopping experiences is the hallmark of the group, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The group is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.
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