Job description
We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical? The Wholesale Account Manager is responsible for managing both GSM and FNW total billings revenues and new contracts. Their duties involve managing a set of customers, renewing contracts, finding new business opportunities, and maintaining customer relationships. They also work on business development activities, such as acquiring new customers and managing project-based activities for existing accounts. What are you accountable for?Developing and formulating strategic and tactical plans for a larger market portfolio.Ensuring that the Key Performance Indicators (KPI) and goals of the assigned accounts in the portfolio are achieved.Building market position in the assigned accounts by identifying potential business deals and establishing relationships with existing and new customers.Developing a retention strategy to minimize the churn rate of the account portfolio.Providing and screening data/information for potential business deals by analyzing market strategy, examining risks, and ensuring financial accuracy for business decision-making.Providing excellent service to Company PIC to ensure maximized customer satisfaction.Assisting the collection team in managing customers' aging.
Responsibilities & skills
Education
Bachelor's Degree in a relevant field of study.
Experience
Experience in using CRM.Excellent solution-selling skills.Excellent sales performance track record.Telco experience is an added advantage.Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment, and a team player.
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Maxis
Here at Maxis, we are driven by our brand purpose of mainstreaming what’s next. Our passion drives us to innovate and market services that are worry-free and ‘Always On’ for our customers. We also strive to provide an unmatched end-to-end internet experience - bringing together advanced always on connectivity and digital experiences.Our people are our competitive advantage. We prepare for the future today by developing the skills and talent of all employees, making Maxis a great place to work for people who desire to grow and learn. Underpinning this is the MaxisWay, our approach to work that champion passion, positivity, and collaboration which trigger radical change and innovation within the industry.
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