The PositionAs an Intern on our RSS team, you will be responsible for daily activities in accordance with established service levels and SOPs. Your role involves collaborating closely with team members and following instructions from the Team Lead to ensure smooth work coordination. Responsibilities:Service Delivery:Utilize our ticketing system to manage incoming requests and issues.Provide end-user support, including answering system-related queries, conducting training, and offering consultancy on system functionalities.Act as a liaison for process and system changes, including handling enhancement requests.Ensure proper use of the Repository tool, manage contract record maintenance, and maintain compliance with audit requirements. Participate in the audit process as per SOP.Support project-related activities such as contract migration, system deployment, and cleansing exercises. Additionally, liaise with and train business stakeholders.Onboard suppliers to our vendor management tool. 

Effective written and verbal communication skills for collaboration with team members and external parties, with proficiency in Mandarin.

Enrolled in a bachelor's or associate degree program related to business administration, legal studies, or a related field.