The PositionA healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.Roche Diagnostics is looking for a qualified intern to join our Customer Support team as Customer Support Intern (Medical Application), you will be responsible for ensuring the success of managing and executing the customer support strategy by coordinating with relevant stakeholders. You demonstrate personal purpose around improving the healthcare ecosystem thinking from an enterprise level, beyond boundaries and borders, to bring the best possible outcomes to the health environment; creating better health outcomes for more patients faster, and by bringing a strong entrepreneurial mentality with outstanding partnering capabilities. The Opportunity:You are assisting to perform and install application setupYou are responsible in troubleshooting support and evaluationYou are assisting in conduct operator training for customer and internal team members aiming to ensure customer satisfaction and provide efficient customer support. 

You are a team players demonstrated by the ability to receive and provide feedback professionally thrive and collaborate in a cross-functional environment.You have ongoing interest in digital services, industry trends, best practices and emerging technologies.You possess strong work ethic and understanding of importance of quality customer serviceIT experience will be an added advantage

You possess good understanding of basic laboratory techniques and principles.You have experiences in the planning, execution, and analysis of laboratory data.You are efficient, organized, details oriented and result driven.You are able to efficiently prioritize tasks in a fast-changing environment.