DescriptionMonitor, evaluate, investigate, and respond to disputes received by various bankTo determine whether to accept or reject the disputePrepare evidence for chargeback re-presentment to the bankEffectively resolve all disputes in an accurate and timely mannerTo maintain proper records for the chargeback handlingTo perform necessary checking, verification, and investigation for all dispute casesTo check and attend the emails received related to payment status  

Bachelor's Degree or Higher in Finance, or a related fieldGood communication, interpersonal and problem-solving skillsGood command of English spoken and written, able to communicateAble to work under pressure

Fresh Grad or 1/2 years experience handling credit card chargeback disputes7Having a background in Visa/Master card association chargeback handling cycle is an added advantage