Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters. The PositionTask Responsibilities:Handle all incoming calls/ live chat/ tickets from the business in relation to Travel & Expense tools - ConcurTry to resolve these issues and escalate them to the relevant team, when required.Execute the day-to-day activities according to the highest standards of financial control, compliance, and best practices.Ensure quality and accurate delivery of services within agreed key performance indicators (KPIs) and as defined in the Service Level Agreement (SLA) and SOPs of the respective business sub-process.Manage system configuration files and coordinate master data change

Undergraduate Degree students from reputable universities in Malaysia pursuing studies in Business Studies, Finance & Accounting, Commerce, IT, Supply Chain, Procurement or equivalent.Proficiency in Chinese (speak, read, write & understand) is a must as a candidate is required to provide support in Chinese language.