We want to empower you turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical? What are you accountable for?Be part of Managed Services Operation Centre Team operating on 24 x 7 hours including weekends and public holidays.Managing and monitoring all installed systems and infrastructure.Installing, configuring, testing, and maintaining operating systems, system software and system management tools.

Respond to the incoming enquiries/incident/service request (call, e-mail etc.), resolving and closing it within SLA.Prepare monthly managed services report.Provide regular status update.Perform monitoring (serving as NOC functions) for health and utilization status of systems and compute resources, network and security devices, and system availability.