Learn more about us at www.valiram.comValiram Brands:Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)Accessories (Swarovski, Mont Blanc)Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)F&B (Bacha Coffee, Godiva, TWG Tea, Laderach, Quivo, Las Meninas)Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)Available Brands:TWG Tea & GodivaAbout the Role:As a Senior Retail Associate/Retail Associate, responsible for creating and maintaining long-term relationships with customers to achieve sales goals. Represents the brand in a positive and professional manner to encourage recurring business. Assists customers in making informed choices by providing accurate product information and personalized service. Fosters a positive, engaging, and ethical working environment that enhances both customer satisfaction and team performance.Key Responsibility Areas:Drive sales and achieve store targetsDeliver excellent customer serviceMaintain brand image and standardsEnsure store operations run smoothlyManage inventory and stock integritySupport reporting and documentation accuracyDevelop product knowledge and skills

Minimum 13 years of experience in retail, hospitality, or customer service environment.Strong communication and interpersonal skills; able to engage confidently with customers.Customer-oriented with a positive attitude and passion for delivering excellent service.Well-groomed and professional appearance, representing the brand image at all times.Sales-driven with the ability to meet and exceed individual and store targets.Detail-oriented with good organizational and follow-up skills.