Job Description

Full job description Responsibilities•Handle fleet sale responsibilities of customers such as ministries, corporate houses, contracting companies, car rental companies, Affinity Gov., Affinity Corporate, Government, and high-profile customers. •Ensure to create best sales presentation as per the brand standards. •Initiate outdoor visits to Fleet Customer. •Approach, greet, and assist customers entering the showroom according to the brand image. •Assist the customers in selecting available products by undertaking an in-depth needs analysis. •Ensure to provide all customers with a high quality of service and value in all stages of the sales process. •Make calls on prospective customers; send marketing collateral comprising of brochures and catalogues. •Prepare quotations based on defined pricing guidelines after gathering information for customer scoping based on an understanding of customer requirements in terms of fleet size, kind of planned usage, type of customer business. •Recommend Special Price Requests (SPR) cases to Manager – Fleet & Corporate Sales. •Facilitate that relevant paperwork, car registration and/or insurance documentation should be completed according to the distributor & company policies. •Organize hand-over of the vehicle according to the distributor policy. •Handle customer complaints tactfully and promptly according to the distributor policies and escalate difficult cases immediately to the Supervisor/ Manager – Fleet & Corporate Sales. •Explain terms of payment to customers, if required, and ensure that purchase order is raised and collections/realization takes place.