Job Description

To direct and control the activities of the Room Attendants and Floor helper ensuring the Hospital achieves its guest satisfaction objectives. To ensure the cleanliness and maintenance of the rooms, front and back of the house and pantries in accordance with the hospital’s standards.Main Duties and Responsibilities/Performance StandardsDirects and controls all subordinate Room Attendants &Floor helper to ensure that all day-to-day operational matters are handled on time and guest expectations are met.Ensures vacant dirty rooms are cleaned speedily and report as vacant clean to Admission Office in order to maximize potential room revenue.Planning, organizing and directing team members to ensure the highest degree of guest Satisfaction.Assigns rooms for deep cleaning as per schedules and monitors the cleaning process.Reports engineering failures and breakdowns and follows up on repair schedules.